Job Head of Modern Workplace, Manchester

Job Description

Location: London, Reading, Sheffield, Manchester or Nelson
Salary: Discussed upon application
Hours: Monday to Friday, between 8:30 -17:30 (37.5 hours per week)

Key Responsibilities:

Commercial Strategy & Execution:

• Own and deliver the Modern Workplace commercial strategy across all segments and channels, driving revenue growth and recurring gross margin through pricing, base management, and optimisation.
• Collaborate with Product and Partnerships teams to shape joint go-to-market initiatives, maximise cross-sell opportunities (e.g., Bytes integration), and deliver measurable commercial outcomes.
• Maintain an external market perspective to ensure O2 Daisy’s Modern Workplace proposition remains differentiated and ahead of competitors.

Sales Leadership & Growth:

• Build and lead a focused sales team to deliver revenue and margin targets across SME/SOHO segments, while driving category growth through enterprise and public sector partnerships.
• Ensure all Modern Workplace bid materials are clear, compelling, and customer-relevant to maximise conversion and win rates.

Proposition, Marketing &BI

• Develop and deliver compelling Modern Workplace propositions and marketing programmes that build awareness, pipeline, and conversion across all customer segments.
• Leverage business intelligence for performance tracking and opportunity identification, ensuring propositions align with the wider portfolio and integrated go-to-market strategy.

Performance Management

• Accountable for delivering recurring gross margin and revenue targets across all segments and channels.
• Implement robust performance tracking and reporting, driving ongoing optimisation, innovation, and simplification of go-to-market activities.

Team Leadership & Collaboration

• Build and develop a high-performing Modern Workplace team, driving talent growth, accountability, and a culture of continuous improvement.
• Foster strong cross-functional collaboration and role model leadership behaviours that create alignment, empowerment, and pace.