Job Customer Experience Specialist

Job Description

• Location: Birstall, Manchester or Solihull
• Contract Type: Permanent, Full Time
• Number of roles available: 6

What does a day look like for you here?

You will be the first point of contact for our valued customers, playing a crucial role in delivering world-class service from the outset! Each day will bring new challenges as you help resolve queries, troubleshoot issues, and ensure customers are always kept in the loop. You’ll be the expert, providing exceptional support, handling billing queries, performing tests, and directing calls to the right departments. This role offers the perfect opportunity to build strong relationships across the business while delivering outstanding service that truly makes a difference.

If you’re a customer-focused individual with a passion for problem-solving and experience in a fast-paced environment, we want you to be part of our team!